FAQ

1. Start by washing and drying your hands thoroughly. Carefully remove the lens from its packaging, ensuring you handle the correct side.
2. After lifting your upper eyelid and pulling down your lower lid, use your index finger to gently place the lens.
3. To help the lens settle comfortably, look in different directions and then close your eyes briefly.
4. Repeat the process for the other eye by following these simple steps.

1. Before touching your eyes, ensure your hands are clean and dry.
2. Pull down your lower eyelid with one hand while using the other to lift your upper eyelid.
3. Pinch the lens gently using your index finger and thumb.
4. Slide the lens downward gently and remove it from your eye. Repeat for the other eye.

Please note that actual lens colors may differ from those displayed on the website due to factors like lighting, camera lenses, and individual eye characteristics. Variations in color are normal and should be anticipated.

In case of eye irritation, soak your lenses in a contact lens care solution for 24 hours before rinsing and gently scrubbing them. Always inspect both sides of the lenses before wearing them to avoid discomfort such as dryness or blurred vision.

1. Wash your hands thoroughly before handling your lenses.
2. Avoid sharing or borrowing used contact lenses to prevent eye infections.
3. Remove lenses before sleeping.
4. Apply makeup after inserting lenses and remove makeup before removing lenses.
5. Refrain from wearing lenses during water sports activities.
6. New wearers should gradually increase wear time, starting with less than 4 hours a day until eyes adjust, but not exceeding 8 hours daily.

1. Clean and disinfect lenses using a mild care solution by gently rubbing them in your palm.
2. Use fresh care solution for each cleaning session and discard old solution from the lens case.
3. Regularly change the solution if lenses are infrequently worn.
4. Rinse and scrub lenses every 2-3 days to prevent protein buildup.
5. Handle lenses with care and keep them away from sharp objects due to their delicate nature.

Our staff works speedily to get all orders processed and shipped out, therefore we are unable to change anything once the order has been processed, such as shipping details, the quantity of item, color, and diopter counts.

Please make sure all the information is correct when you checkout.

Within Lebanon, delivery is within 2-4 days. For international shipping, it will take 10-20 days in a normal situation depending on the country.

We regret that we do not provide an exchange service once the box is opened. If your order has any faults or issues, contact us within 24 hours once you get the parcel.